The following documents may be of interest and assistance to anyone involved in the management of volunteers or volunteer programs.

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2016 Australian Bureau of Statistics (ABS) application/pdf icon (711.17 KB)

Volunteer Australia
Response to National Public Consultation on Statistics for Volunteering and Giving
Australian Bureau of Statistics (ABS)
May 2017

Australian Government, Department of Health
All older people experience a high quality aged care system that ensures equitable access and outcomes and embraces their diverse characteristics and life experiences.

Volunteering Australia: COVID-19 Position paper No. 1 Volunteering and National Policy Settings

COVID-19 Safeguarding Volunteers and Volunteer Involving Organisations (Volunteer Australia) application/pdf icon (328.05 KB)

Volunteer Australia has produced a paper called COVID-19 Position Paper No.2 Safeguarding Volunteers and Volunteer Involving Organisations

Australian Government - Aged Care Quality and Safety Commission.
Organisations providing Commonwealth subsidised aged care services are required to comply with the Aged Care Quality Standards (Quality Standards). Organisations will be assessed and must be able to provide evidence of their compliance with and performance against the Quality Standards from 1 July 2019.

Implementing Wellness and Reablement Approaches in Community Aged Care.

This resource was co-produced by CHSP Sector Support and Development Projects in Inner West Sydney, Hunter Valley, Central West and Glen Sorensen - Age Communications. This resource was funded by the Commonwealth Department of Health.

Implementing independence, wellness and reablement models in CHSP and HCP application/ icon (841.5 KB)

Powerpoint on Wellness and Reablement models in CHSP and HCP

Insurance & Risk Management for Corporate Volunteers (Volunteer Australia) application/pdf icon (722.78 KB)

The risk involved in corporate volunteering programs will always vary with the facts and circumstances of individual programs and with the wide range of community programs and activities

National Standards for Volunteer Involvement application/pdf icon (333.68 KB)

The new Standards incorporate significant changes to the original standards in order to reflect best practice in volunteer management in Australia's current work environment. The benchmarks contained in the Standards are specifically designed to help organisations attract, manage, recognise and retain volunteers, and to manage risk and safety with respect to volunteers. Guidance on applying the Standards will be provided via comprehensive implementation resources.

National Volunteering Strategy application/pdf icon (3.84 MB)

The National Volunteering Strategy sets out the Australian Government’s vision for volunteering in Australia over the next 10 years. The aim of the strategy is to ensure that by 2021 volunteering is encouraged, supported and recognised by all Australians.

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